In the last quarter, 76% of GRM's enquiries came from repeat customers, and 15% of enquiries came through "word of mouth" referrals.
On customer satisfaction forms we regularly get more than 90% of people telling us that they would strongly recommend GRM to other people, and who would use us in the future.
Below are some comments we received from our customers.
Managing Director - major brownfield site regeneration contactor.
"Quality consultancy company!"
Local Authority Environmental Health Officer, Lincolnshire
"It is a great relief to have a friend in our corner, as a small builder/developer in the hopelessly bureaucratic times. Your people are easy to talk to, confidence building and a pleasure to work with."
Managing Director - Sherlock Homes Ltd
"Your pragmatic approach meant that problems with our site were risk-assessed away. I was sceptical but you cleared it with The Environment Agency and after that we were able to get on with construction - it was a major factor in the eventual success of the site."
Technical and Land Director - Morris Homes
"These approvals will save us many thousands of pounds and needless to say we are very pleased with the outcome."
Managing Director - Cymric Private Developments
"It was extremely useful to have structural design skills seamlessly integrating with ground works - we were happy to avoid the conflicts and delays that sometimes occur when the two activities are provided separately."
Regional Engineer - Taylor Woodrow
"Reassessment of our standard build details allowed us to achieve substantial savings on our build costs."
Construction Director - major plc
"I was particularly impressed how GRM managed to maintain effective lines of communication. It was clear that everyone knew their areas of responsibility and conducted themselves in a very professional and efficient manner."
Technical Director - Westbury Homes
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